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AI & Automation Example project
Junior staff at a law firm spend time searching folders for the right template or office procedure.
01 The brief
The firm has internal procedures, templates and checklists spread across shared folders. New staff ask senior colleagues the same questions every week.
The partners want an internal assistant that answers from the firm’s own documents only, shows the source, and never gives client advice.
02 What we delivered
A private chat where staff ask questions about procedures and templates.
Every answer links to the document and section it came from.
Procedures, checklists and templates loaded and kept separate from client files.
The assistant says when the documents do not cover a question instead of guessing.
03 AI-built. Human-verified.
AI did the fast, repetitive part. An engineer checked and finished it before the client saw it.
Documents are split, indexed and tested with sample questions.
An AI engineer reviews answers, sources and who can use the assistant.
Staff ask their usual questions and flag weak answers.
The assistant goes live with a guide for adding new documents.
04 The handover
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