Help · FAQ

Questions, answered

Quick answers about prices, quality, security, how tasks work, white label and our templates. Something else? Contact us and we reply within 6 business hours.

Pricing

Prices, plans and payment.

How much does a task cost?

Every task has a fixed price that you see before work starts. Most tasks start from $49; see the full price list and monthly plans on Pricing.

Do you charge by the hour?

No. You pay per task, per package, or with a monthly pod. There is no hourly billing.

What is a monthly pod?

A monthly plan with a set number of tasks and your own queue: Starter ($499), Growth ($1,499) or Scale ($3,999) a month.

How do I pay?

By card through our secure Stripe checkout. Monthly pods and custom projects can also be paid by invoice and bank transfer.

Can I get a refund?

If we miss the agreed delivery date, or the work still does not match the brief after revisions, you get a full refund for that task.

What counts as one task?

One task is one piece of work that takes up to about 4 hours of expert time, for example one website page or section, a blog post up to 1,500 words, 3 social post designs or a bug fix. See what counts as a task.

What if my job is bigger than one task?

Bigger jobs count as several tasks, and we tell you how many before any work starts.

How many tasks are in each monthly pod?

Starter includes 10 tasks a month, Growth 30 and Scale 80, which is about 40, 120 and 320 hours of expert work.

Can I cancel a monthly pod?

Yes. Monthly pods can be cancelled before the next billing date.

Can I get my task faster?

Yes. Rush delivery is about twice as fast and adds 50% to the task price.

What counts as a revision and what is a new task?

Changes within the original brief are revisions. New pages, new features or a new direction count as a new task, and we quote it before starting.

How are custom projects paid?

50% to start, and the rest split across the weekly milestones.

Services

What we do and where to start.

What services do you offer?

Eight service lines: Web Development, App Development, Design & Creative, Content & Marketing, AI & Automation, Business Operations & Support, Data & Research, and Custom Work for anything else. See all services.

Where do prices start for each service?

Content & Marketing, Business Operations and Data & Research from $49, Design & Creative from $99, WordPress and eCommerce from $199, Web Development and AI & Automation from $299, App Development from $499, and Custom Work from $1,000.

Do you build complete websites, stores and apps?

Yes. A business website starts at $299, a Shopify store at $499, a WooCommerce store at $599, and a mobile app or SaaS prototype at $1,499. Larger builds run in weekly milestones.

What is Custom Work?

Large, multi-part projects across several services, from $1,000. Describe yours and you get a fixed quote within 24 hours. See Custom Work.

Can you translate my website?

Yes. A multi-language website, up to 15,000 words, starts at $399 and takes about 10 days.

Do you offer ongoing monthly work?

Yes, for example WordPress care from $99 a month (updates, backups and uptime checks with a monthly report) and customer support from $299 a month. For steady work of any kind, choose a monthly pod on Pricing.

Quality

How work is checked before you see it.

Who checks the work?

AI builds the first draft, and a specialist in that field (developer, designer, editor, analyst or team lead) reviews and finishes it before you see it.

What if the AI gets something wrong?

The reviewer catches and fixes it before delivery. Work that fails a check goes back for fixes, not to you.

How many revisions are included?

Every task includes 3 rounds of revisions within the original brief.

AI and our team

How AI and people share the work.

How do you use AI?

Our AI tools do the fast, repetitive part of every task: the first draft, the code, the variations. Our people check every delivery, fix what the AI got wrong, and stay accountable for the result.

What are your AI agents?

Named AI agents, each set up for one field, such as web development, design, content, automation, support or research. They do the first draft of every task. Meet them on the Team page.

Is my work ever delivered by AI alone?

No. A specialist in that field reviews every delivery before you see it. Nothing ships on AI alone.

Who is accountable for the result?

Our core team and reviewer network: developers, designers, editors, analysts and team leads who check, fix and approve the work.

Security and data

NDAs, data handling and access.

Do you sign an NDA?

Yes, on request, before you share anything. We sign your NDA or send you ours.

How do you handle our files and data?

Files are kept in access-controlled storage, used only for your task, and deleted on request after delivery.

Who can access our tools and accounts?

Only the people working on your task, and access is removed when the work is done.

Do you use our data to train AI models?

No. We use business AI services that do not train on your data, and we never use your files to train models of our own.

Process

From your task to the delivery.

How do I start?

Use Start a Task: choose the type of work, describe it in a sentence or two, and add your email.

How fast will you reply?

Within 6 business hours, with a fixed price and a delivery date.

How fast is delivery?

Most tasks are delivered in 24 to 72 hours. Larger projects run in weekly milestones.

What kinds of work can I send?

Any digital task: websites and apps, design, content and marketing, AI automation, business operations and data research. See all services.

Can I talk to a person?

Yes. A person reviews your request and replies to you. You can also contact us or email help@wooprex.com.

White label

For agencies reselling our work.

What is white label?

Agencies sell our work under their own brand. We deliver unbranded work through you, and your client never sees Wooprex.

How does partner pricing work?

Wholesale prices about 30% below retail, or a monthly partner plan. You set your own price for your client. See White Label.

Will you contact our clients?

Never. You stay the only contact for your client.

What are the partner plans?

Partner Starter $399 a month for 10 tasks, Partner Growth $1,199 for 30 tasks and Partner Scale $2,999 for 80 tasks, or wholesale prices per project with no minimum. See White Label.

Do you sign an NDA with partners?

Yes. The NDA is signed before you share anything about your clients.

Careers and reviewers

Working with Wooprex.

Are you hiring?

Yes. Current openings on our full-time team, such as UI/UX Designer, Node.js Developer, Python Developer and SEO & Digital Marketing Specialist, are on the Career page.

What is the reviewer network?

A group of specialists who check AI-built work in their field before it reaches clients: code, design, content, data, support and translation. Reviewers are paid per review and work remotely, with hours that fit their schedule.

How do I join the reviewer network?

Apply on the Career page. If your skills match open work, we send a short paid trial review. Pay depends on your field and the size of each task, and is agreed before you start.

Marketplace

Licenses, downloads, updates and refunds for Marketplace products.

What can I buy in the Marketplace?

Ready-made website templates, admin dashboards, scripts and source code, landing pages, app and UI kits, design and branding files, AI tools and automations, and browser extensions. Each one is made with AI and checked by a person before it is listed. See the Marketplace.

Which license do I need?

The Regular License covers one project for you or one client. The Extended License covers one project that you sell or offer to many users, such as a paid app, a SaaS or products carrying the design. Each product page shows both prices.

Can I use one product on several projects?

No. Each license covers one end product. For another project, buy another license.

Can I resell or share the files?

No. You may change the item as much as you need, but you may not resell, share or give away the files, on their own or in a template, kit or bundle.

What do I get after I pay?

An instant download, a license key, a license PDF and a LICENSE.txt file inside the ZIP. Everything stays in your account under Downloads.

Are updates included?

Yes. Every purchase includes lifetime free updates. Download the newest version any time from your account.

Can I get a refund for a Marketplace product?

Yes, within 14 days of purchase, when the product does not work as described and our support cannot fix it. The license key is revoked when the refund is made. See the Return Policy.

How can someone check my license?

Anyone can paste a license key on the License Check page to see the product, the license type and whether it is active.

Can you customize a product for me?

Yes. Send it as a task with what you want changed. You get a fixed price and a delivery date within 6 business hours. Start a Task.