Help & Support

Submit a ticket

Bought a product in the Wooprex Marketplace and need help? Tell us what is wrong. We reply by email within 6 business hours.

6 business hoursOur reply time, with a fix, an answer or a question for more details.

Help & SupportGuides and documentation for every product.

FAQQuick answers on licenses, downloads and billing.

How it works

What happens to your ticket

  1. We check your purchaseWe match the email and order to your account, so we help with the right product and version.
  2. We read the issueA clear subject and description let us start on the fix straight away.
  3. We look at your link and screenshotThey show us the problem the way you see it.
  4. You get a reply by emailA fix, an answer, or a question if we need more details.

For a faster fix

  • One ticket per issue
  • The page link and a screenshot
  • What you already tried

Not about a product? Use the Contact page or Start a Task.

Send a ticket

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